As each blend is custom made, we are unable to accept returns.

Please notify us within 48 hours with a photo if you receive an order in error or damaged.

Remedies are hand-made to order and shipped within 3 business days.

Standard shipping: $10 (5–10 business days)

International shipping: $20 (10–15+ business days, depending on location)

All orders are sent via Australia Post.

Flower essences work on an energetic level to support your wellbeing.

They do not replace medical care or treatment. Please consult your healthcare professional regarding any medical concerns, existing conditions, pregnancy, or medication.

By purchasing a product, you acknowledge that Katey Louise Kinesiology is not liable for any outcomes arising from their use.

Your privacy is important. Personal information collected is used only for providing services, fulfilling orders, and essential communications.

We do not share your details with third parties, except as required to deliver products (e.g., postal/courier services).

Payment details are processed securely and not stored.